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Privacy Policy

Last updated: 1st July 2025

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Cadence takes your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR).

 

1. Who We Are

Cadence is a hypnotherapy and mindset coaching practice operated by Evangeline Llewellyn-Smith.
If you have any questions about this policy or how we handle your data, you can contact us at: evie@cadencemindset.com

 

2. What Information We Collect

We may collect and process the following information:

  • Personal details such as your name, email address, phone number, and location.

  • Health or wellbeing information provided by you when enquiring or booking sessions (e.g., your goals, background, and relevant history).

  • Technical data if you use our website (e.g., IP address, browser type, and cookies – if applicable).

  • Session notes taken by your therapist during your time working with us.

 

3. How We Use Your Information

We only use your data when there is a lawful basis to do so. This includes:

  • Responding to enquiries or booking requests

  • Providing therapy or coaching services

  • Managing appointments and communications

  • Maintaining accurate clinical records (as required by our accrediting bodies)

  • Meeting legal or regulatory obligations

 

4. Sharing Your Data

We do not sell or share your data with third parties for marketing purposes.

We may share data when required by law, or with trusted service providers (e.g. secure video platforms or email systems) who help us deliver services, and only under strict data protection agreements.

 

5. Data Storage and Retention

  • Your personal information is stored securely and confidentially.

  • Clinical records are retained for a minimum of 7 years after your final session (in line with GHSC and insurance guidelines).

  • Emails and general enquiries are reviewed and deleted periodically, unless legally required to retain them.

 

6. Your Rights

You have rights under UK data protection law, including the right to:

  • Access your data

  • Request correction or deletion

  • Object to processing or withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact evie@cadencemindset.com

 

7. Cookies

Our website may use cookies to enhance your experience. You can control or disable cookies in your browser settings.

 

8. Updates to This Policy

We may update this policy occasionally. The latest version will always be posted here with the revision date.

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